Dear Luc: Should I offer multi-currency accounts to cover post-pandemic travel?

With the world opening up again, do I need to start offering multi-currency to my customers?

Luc Gueriane, Moorwand CCO

Confession #6: Going multi-currency Dear Luc, “With the world opening up again, do I need to start offering multi-currency to my customers?” We’re still a long way from a pre-pandemic “normal” but many countries do seem to be on the road to recovery thanks to the success of vaccination programmes. As such, it makes sense […]

A History of Payments: The Growth of the Debit Card

We recognise the importance each payment type holds. That’s why we’re profiling each of the main payment types, for our third instalment of 'History of Payments' series, we're looking at the growth of debit cards.

Luc Gueriane, Moorwand CCO

‘Payment’ might be one word, but it takes a multitude of forms. At its core, a payment is just the action of paying or being paid. But there are tonnes of ways in which this action can happen, depending on the method, as well as the parties involved. According to Chargebee, there are more than […]

Dear Luc: I want to offer Apple Pay, how easy is mobile wallet integration?

I want to offer Apple Pay and Google Pay, but don’t know how to integrate them. How easy is it to build these into my offering?

Luc Gueriane, Moorwand CCO

Confession #5: Insert “Pay” here Dear Luc, I want to offer Apple Pay and Google Pay, but don’t know how to integrate them. How easy is it to build these into my offering? It is no surprise that there is great demand from fintechs to add mobile wallets to their programmes. In part because of […]

Dear Luc: To give my customers cards I just need an issuer – right?

If I need to provide my customers with cards, I just need an issuer – right?

Luc Gueriane, Moorwand CCO

Confession #4: Issuing Issues Dear Luc, If I need to provide my customers with cards, I just need an issuer – right? Wrong, I’m afraid. Unfortunately, launching and scaling a payment card isn’t quite that simple. The payments ecosystem can be a complex space to navigate. However, working with the right partners will help you […]

Dear Luc: What marketing pitfalls should I avoid?

Some fintechs are getting caught out by the regulators when using terms like “banking” or overstating a product’s benefits. What marketing pitfalls should I avoid?

Luc Gueriane, Moorwand CCO

Confession #3: Avoiding the jargon busters Dear Luc, Some fintechs are getting caught out by the regulators when using terms like “banking” or overstating a product’s benefits. What marketing pitfalls should I avoid? The lines between the different fintech and payments businesses a consumer may interact with are often blurred. Yet each has a very […]

A History of Payments: The Evolution of Credit Cards

Here at Moorwand, we think each payment type deserves its time in the spotlight. For our second instalment of 'History of Payments' series, we delve into the world of credit cards.

Luc Gueriane, Moorwand CCO

It’s easy to club different types of payments and cards together. But once you scratch the surface, it becomes clear just how varied the payments industry can be. At its bare bones, a ‘payment’ is just the action of paying or being paid. Which means how a payment is completed, and what comes with it, […]

The end of universal banking: why success in fintech relies on specialists

Fintechs are realising that the key to longevity is being a specialist - solving specific problems in a way no one else can. But, to create the best and most specialised solutions fintechs must work with the most specialised partners.

Luc Gueriane, Moorwand CCO

For a long time, universal banking dominated the financial services sector—a handful of banks, enabled by a handful of monolith technology providers, offered a plethora of services to all. The lack of competition in the market resulted in a lack of innovation—an absence which continues to plague legacy banks. David Brear, CEO at 11:FS, puts […]

UK Budget & Kalifa Review: A fintech breakdown

Moorwand has put together a point-by-point breakdown of both the Kalifa Review and the fintech-related policies included in Sunak’s Budget.

Luc Gueriane, Moorwand CCO

These past few weeks have, for much of the UK fintech sector, been hotly anticipated. Not only have they seen the UK publish a first-of-its-kind independent, government-backed Kalifa fintech review, they’ve also welcomed Chancellor Rishi Sunak’s 2021 Budget. Whilst some may feel caught-up on their contents and implications for the wider industry, others may still […]

Dear Luc: When is the best time to expand my fintech abroad?

My team is pushing for us to move into new markets, but I’m not sure we’re ready. When is the right time for a fintech to go beyond our domestic market (the UK)?

Luc Gueriane, Moorwand CCO

Confession #2: Not ready to go global Dear Luc, My team is pushing for us to move into new markets, but I’m not sure we’re ready. When is the right time for a fintech to go beyond our domestic market (the UK)? Moving into a new market is no mean feat – especially in fintech. […]

Dear Luc: The free ATM conundrum

I often hear about consumers over-using costly features like free ATM withdrawals. How can I put some controls around what customers are doing with my cards?

Luc Gueriane, Moorwand CCO

Dear Luc, I often hear about consumers over-using costly features like free ATM withdrawals. How can I put some controls around what customers are doing with my cards? Although giving a user access to ATM withdrawals is standard for a banking proposition, it doesn’t necessarily mean you want withdrawals to be one of the main […]