Operational Analyst




Job Description:


  • Prepare and enhance Management Information reports for management and authorities using tools such as Excel and Power BI
  • Identify opportunities for increased efficiency and automation within the business and implement solutions to replace manual processes
  • Communicate with clients, addressing complaints and resolving any issues in collaboration with internal stakeholders
  • Keep clients informed of regulatory and internal changes that may impact their business
  • Develop and maintain databases, ensuring data is accurately organized and formatted
  • Monitor key performance and risk indicators, gathering information from relevant stakeholders to compile reports
  • Produce reports in various formats for both internal and external audiences, utilizing tools such as Excel
  • Collaborate with team managers to understand their data needs and create effective visualizations, such as dashboards and graphs.



  • Chisinau, Moldova



Essential Requirements:

  • High-level knowledge of Excel
  • Fluent English (B2 level and above) is a must
  • Good communication skills
  • Numerical and analytical skills
  • Capacity to develop and document procedures and workflows
  • Ability to carry out data quality control, validation and linkage
  • A good understanding of data protection issues
  • Ability to produce clear graphical representations and data visualizations
  • Ability to work with teams across the business, clients and third-party businesses to understand their needs, enhancing the output and efficiency of their reporting.



The Company is offering:

  • Official contract according to MD legislation
  • Benefits of the IT Park according to IT park Legislation
  • Competitive salary
  • Full paid training
  • Paid lunch or compensation
  • Fruits, coffee machine and regular team buildings
  • Flexible working hours and other benefits
  • International work experience and friendly environment.