Client Relations Manager

 

 

 

Job Description:

• Serve as the main point of contact in all matters related to client concerns and needs
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any conversations and deals raised
• Handle inquiries and request from customers and address their needs to the teams
• Meet regularly with other team members and partners to discuss progress and find new ways to improve business
• Generate progress reports, keep necessary information and documentation in order for clients and senior leaders within the organization.

 

 

Location

• Chisinau, Moldova

 

 

Essential Requirements:

• Professional experience in a sales or customer service role
• Ability to multitask and juggle several responsibilities simultaneously
• Strong communication skills with fluent written and spoken English
• Excellent organizational skills and attention to details
• Adaptability and strong problem-solving skills
• Good attention to detail and accuracy
• Financial and/or fintech background would be beneficial.

 

 

The Company is offering:

• Official contract according to MD Legislation
• Benefits of the IT Park according to IT park Legislation
• Competitive salary and opportunities for bonuses
• Full paid training
• Paid lunch or compensation
• Fruits, coffee machine and regular team buildings
• Flexible working hours and other benefits
• International work experience and friendly environment.